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Culture

Culture

By

Bill Fowler

CMLS Can Create the Room. We Have to Walk Into It.

CMLS Can Create the Room. We Have to Walk Into It.

The conversations impacting the future of MLS are already happening. The question is who shows up.

The conversations impacting the future of MLS are already happening. The question is who shows up.

I have been attending CMLS conferences for a long time. This year feels different.

Soon, I’ll be in Fort Lauderdale for CMLS Open House, participating in two sessions centered on questions I’ve spent a lot of time thinking about lately: AI, technology, data licensing, and governance.

I’m also serving on a CMLS workgroup for the first time, doing work I genuinely look forward to every time the group gets together.

Something has changed.

I’m energized not only to attend CMLS, but to participate in the broader conversation happening there. That matters, because this is not a particularly good moment to be quiet.

The wait-and-see period is over

MLS has spent much of its history adapting to change after that change became visible.

A new technology arrives. A new business model emerges. A new regulatory issue surfaces. A new use for MLS data appears. We study it, debate it, form a committee, wait for some clarity, and eventually decide what to do.

There are good reasons for some of that caution. MLS organizations sit at the intersection of competitors, consumers, technology companies, brokers, agents, regulators, and an enormous amount of valuable data. Moving deliberately is often responsible leadership.

Deliberate and passive are not the same thing.

Artificial intelligence is already changing how technology is built, how data is consumed, how businesses operate, and what can be created from information that MLS organizations have spent decades assembling and protecting.

At the same time, the industry is confronting questions about cooperation, access, governance, consolidation, the role of private networks, and the fundamental value proposition of the MLS itself.

We do not get to sit these conversations out.

We need more voices, not fewer

This year, for the first time, I was invited to join a CMLS workgroup.

I’ll admit something I never expected to write: I look forward to the calls.

The work is substantive. The questions are difficult. People sometimes disagree. We pull things apart, challenge language, consider unintended consequences, and try to create guidance that will actually be useful to MLS organizations attempting to navigate issues that did not exist in their current form a few years ago.

It was an honor to be invited into that work.

It has also reinforced something I believe pretty strongly: the MLS industry needs more people willing to participate in these conversations.

Not just the largest MLSs. Not just attorneys. Not just technologists. Not just vendors, brokers, association executives, or people who have been around long enough to remember when listings arrived in books.

All of them.

The questions in front of this industry look very different depending on where you are standing. That makes a diversity of perspective essential, particularly when decisions being made today may establish norms that last much longer than the technology or controversy that created them.

CMLS has created the room

Organizations matter here.

CMLS can convene people who otherwise spend most of their time solving these problems independently. It can create a place where competing ideas are examined before they harden into positions.

I have seen that firsthand this year.

Jessie Edgerton has brought energy and urgency to the work, and it has renewed my sense of optimism to work alongside her as CMLS tackles issues that will have consequences well beyond a single conference or workgroup.

The CMLS staff has been exceptional. Debbie Wey, in particular, has been invaluable in the work leading into Open House and in keeping complicated conversations moving toward something useful. That kind of infrastructure matters.

Still, convening a conversation and participating in one are two very different things.

CMLS can create the room. The rest of us have to walk into it.

Stand up

If you lead an MLS, work for one, sell technology to one, advise one, govern one, or otherwise orbit this strange little ecosystem of ours, this is not the moment to watch from the sidelines and wait for someone else to determine what happens next.

Bring a perspective. Challenge an assumption. Ask the uncomfortable question. Disagree when disagreement improves the outcome. And when you have something useful to contribute, stand up and say it.

The MLS has reached one of those moments when the decisions made in conference rooms, workgroups, board meetings, and conversations between people who care enough to participate will shape what comes next.

The lights are on.

The doors are open.

Stand up and be heard.

I have been attending CMLS conferences for a long time. This year feels different.

Soon, I’ll be in Fort Lauderdale for CMLS Open House, participating in two sessions centered on questions I’ve spent a lot of time thinking about lately: AI, technology, data licensing, and governance.

I’m also serving on a CMLS workgroup for the first time, doing work I genuinely look forward to every time the group gets together.

Something has changed.

I’m energized not only to attend CMLS, but to participate in the broader conversation happening there. That matters, because this is not a particularly good moment to be quiet.

The wait-and-see period is over

MLS has spent much of its history adapting to change after that change became visible.

A new technology arrives. A new business model emerges. A new regulatory issue surfaces. A new use for MLS data appears. We study it, debate it, form a committee, wait for some clarity, and eventually decide what to do.

There are good reasons for some of that caution. MLS organizations sit at the intersection of competitors, consumers, technology companies, brokers, agents, regulators, and an enormous amount of valuable data. Moving deliberately is often responsible leadership.

Deliberate and passive are not the same thing.

Artificial intelligence is already changing how technology is built, how data is consumed, how businesses operate, and what can be created from information that MLS organizations have spent decades assembling and protecting.

At the same time, the industry is confronting questions about cooperation, access, governance, consolidation, the role of private networks, and the fundamental value proposition of the MLS itself.

We do not get to sit these conversations out.

We need more voices, not fewer

This year, for the first time, I was invited to join a CMLS workgroup.

I’ll admit something I never expected to write: I look forward to the calls.

The work is substantive. The questions are difficult. People sometimes disagree. We pull things apart, challenge language, consider unintended consequences, and try to create guidance that will actually be useful to MLS organizations attempting to navigate issues that did not exist in their current form a few years ago.

It was an honor to be invited into that work.

It has also reinforced something I believe pretty strongly: the MLS industry needs more people willing to participate in these conversations.

Not just the largest MLSs. Not just attorneys. Not just technologists. Not just vendors, brokers, association executives, or people who have been around long enough to remember when listings arrived in books.

All of them.

The questions in front of this industry look very different depending on where you are standing. That makes a diversity of perspective essential, particularly when decisions being made today may establish norms that last much longer than the technology or controversy that created them.

CMLS has created the room

Organizations matter here.

CMLS can convene people who otherwise spend most of their time solving these problems independently. It can create a place where competing ideas are examined before they harden into positions.

I have seen that firsthand this year.

Jessie Edgerton has brought energy and urgency to the work, and it has renewed my sense of optimism to work alongside her as CMLS tackles issues that will have consequences well beyond a single conference or workgroup.

The CMLS staff has been exceptional. Debbie Wey, in particular, has been invaluable in the work leading into Open House and in keeping complicated conversations moving toward something useful. That kind of infrastructure matters.

Still, convening a conversation and participating in one are two very different things.

CMLS can create the room. The rest of us have to walk into it.

Stand up

If you lead an MLS, work for one, sell technology to one, advise one, govern one, or otherwise orbit this strange little ecosystem of ours, this is not the moment to watch from the sidelines and wait for someone else to determine what happens next.

Bring a perspective. Challenge an assumption. Ask the uncomfortable question. Disagree when disagreement improves the outcome. And when you have something useful to contribute, stand up and say it.

The MLS has reached one of those moments when the decisions made in conference rooms, workgroups, board meetings, and conversations between people who care enough to participate will shape what comes next.

The lights are on.

The doors are open.

Stand up and be heard.